Salesforce Einstein Intent categorizes unstructured text into user-defined labels to better understand what users are trying to accomplish. So we can use this API to analyze text from emails, chats, or web forms to: Determine which products prospects are interested in, and send customer inquiries to the appropriate sales person. Route service cases to the…
Tag: Einstein Intent
Salesforce Einstein Vision: Quick Overview
Salesforce Einstein Vision is part of the Einstein Platform Services technologies, and can used to easily AI-enable our apps with image recognition. In other words, we can build deep learning models for every use case including visual search, brand detection, and object identification with Einstein Vision. So we can leverage pre-trained classifiers, or train your…